Redmine - Project Management & Issue Tracking system

• Issue Tracking system comparison
• Not Free
• JIRA (project management feature as well)
• basecamp (project management feature as well)
• Cost Free
• Trac (project management feature as well)
• Written by Python
• Redmine (project management feature as well)
• Written by Ruby & Rails
• Mantis
• Bugzilla

• Roles in Redmine (For our design flow)
• Manager
• Project administrator (Permission Controller)
• Task Owner
• Main Developer, Version creator.
• Developer
• Issue fixer
• Reporter
• Main issue reporter
• Verifier
• Solution verifier

• Issue state in Redmine (For our design flow)
• New
• In Progress
• Resolved
• Solution provided
• Feedback
• Needs more informaiton
• Closed (issue finished)
• Solution verified
• Rejected (issue finished)
• Due to some reason, the issue has been terminated
• ReOpen
• Issue happens again.